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Alienware 15 R3 - unevenly illuminated side LED strips

Question asked by asrivatsava on May 19, 2017
Latest reply on May 19, 2017 by Alienware-Eimy

Hi! I noticed recently that my laptop has unevenly illuminated LED side strips - there are some dark spots at some parts, and bright spots at others. I heard that plastic tubing is used to reflect and illuminate the side strips, but may cause some dark spots if seated too deeply away from the sides. It does bother me a little bit since this problem is there on both sides, and I was wondering if this could be serviced and rectified under the warranty?