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My Desktop Vostro 470 windows 10 64 bits freeze after 5 minutes away
Hello Everyone,
I was wondering why when my Desktop Vostro 470 Windows 10 64 bits freeze after 5 minutes when the PC is away?
When I come back to use, the computer is totally freeze and I have to wait a while until the computer is fine again.
What could be this issue?
JOcean
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May 5th, 2024 20:48
On a system that is 10-12 years old it could be a number of issues. If you have the original HDD then it could be showing signs of failing. It could be a RAM issue though not likely. Run diagnostics, F12 immediately at boot, and watch for any errors.
clintonsnow
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May 7th, 2024 03:24
The hard drive has been replaced for a new one last year.
Now it has a new Seagate 3TB Hard Disk drive.
Memory Ram DDR3 has been upgraded recently to 20GB.
JOcean
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May 7th, 2024 13:25
@clintonsnow Did the problem start shortly after the upgrade to 20GB? I ask because 20GB of RAM is not a supported configuration according to the specs for the 470.
clintonsnow
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May 7th, 2024 16:10
JOcean, could you please tell me what's the correct Memory ram size for the Vostro 470?
JOcean
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May 7th, 2024 17:49
@clintonsnow Per the specs listed here, the RAM capacities are 2, 4, 8, 24, and 32GB.