Unsolved
1 Rookie
•
1 Message
0
13
Latitude E7470 not powering on
I tried to switch on the laptop but it did not switch on and the power indicator light is on
I thought it was the battery because the battery indicator light did not on,so I decided to try plugging in the 65W ac adapter
The power indicator light was on but still the laptop didn't power on ,then I noticed that both the power indicator light and hard disk indicator light didn't on
I removed and reput the battery but still the same and it started when the battery went flat .
Please what do you think might be the problem
DELL-Jesse L
Moderator
Moderator
•
16.8K Posts
0
May 8th, 2024 11:30
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.