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J

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May 5th, 2024 22:21

BIOS

I have not one but two Inspiron 7720 laptops. Have attempted to update the BIOS using 1720A09.EXE file. The battery on both laptops are new but are not being recognize. When attempting to update the BIOS I continuously receive the message that I need to connect the battery. I went to the command Prompt and used the /forceit command and is still instructed me to connect the battery? Does anyone have a workaround??

5 Practitioner

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5K Posts

May 6th, 2024 00:41

There is no Inspiron 7720 laptop.  Yours probably are 1720.  Run it in DOS environment.

1.  Copy the file 1720_A09.EXE to a bootable floppy.

2.  Boot from the floppy to the DOS prompt.

3.  Run the file by typing Y:\1720_A09.EXE (where y is the drive letter where the executable is located).

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