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battery issue
I recently bought an Inspiron laptop (refurb). I've noticed that the battery doesn't hold its charge very long. I hadn't used it for one day. When I shut it down it said 100%. A day later it read 74%. Do they give you a new battery when you buy a refurb? Or should I contact Dell?
Chino de Oro
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May 6th, 2024 08:19
Most refurbished systems did not come with new battery. To request a replacement battery from seller, you must run a battery report and system diagnostics scan to show that the battery is not in good health.
Dell provides one year warranty support on battery from original purchase date. You can check your system warranty status on Dell support site and contact them if it's eligible.