3 Posts
0
51
Inspiron 5490 AIO *HDMI IN* Resolution
Inspiron 5490 AIO
I have a Dell "Inspiron 5490 AIO" all-in-one desktop computer, which includes both an "HDMI Out" and "HDMI In" on the back. The Dell AIO includes a 24" display with a native resolution of 1920 x 1080.
I am trying to connect my work laptop to the "HDMI In" port. Everything works as expected except my work laptop sees the Dell display as having a maximum resolution of 1360 x 768.
What should I do so my work laptop sees the Dell AIO display as having a resolution of 1920 x 1080?
Thanks.
Chino de Oro
5 Practitioner
5 Practitioner
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5K Posts
0
March 4th, 2024 20:10
Ask for USB-C video adapter similar as pictured below. Then connecting HDMI port from adapter to the AIO.
redxps630
7 Technologist
7 Technologist
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10.4K Posts
0
March 4th, 2024 01:21
what is your laptop spec? the issue may not be dell but your laptop max HDMI out resolution.
micvog
3 Posts
0
March 4th, 2024 14:48
The work laptop is an HP ZBook Firefly G9 running Windows 10 Enterprise LSTC 21H2 64-bit, with a i5-1245U, Iris XE graphics, and 32GB of RAM. At work I connect to a 4K display using USB C (Thunderbolt?) and it drives both that display and the laptop display without issue.
I am able to connect a Raspberry Pi400 to the Dell using HDMI-In and it recognizes and displays 1920x1080. My guess is the problem is the work laptop then but I don't know what to tell my IT department to do.
micvog
3 Posts
0
March 12th, 2024 23:41
Thank you! My IT department ordered me a Belkin version of the above, and it solved my issue.