Catalog Management

Hello,

Check the Deployment prerequisites page 24-29

Particularly Firewall exceptions page 29:

Update catalogs

* https://downloads.dell.com/catalog

* https://dl.dell.com/catalog

OpenManage Enterprise 4.0 User's Guide

https://dl.dell.com/content/manual50179540-openmanage-enterprise-4-0-user-s-guide.pdf?language=en-us

@DELL-Charles R​ Hello, thankyou for the reply. There is no firewall rules blocking any activities to the URL's. Its worth noting that i have an older OpenManage 3.10 instance on the same network and that can query updates absolutely fine? Perhaps an issue with the deployment? Or is there any configuration im missing?

Thansk
Andy

Hello,

Since this is a fresh deployment it may be worth deploying again in case there was any issue this first time.

Please let me know how it goes.

@DELL-Charles R​ I have re-deployed a new instance however still the same error.

Thanks

Andy

Hello,

Can you try on the Monitor > Troubleshoot page and ping:

https://dell.to/3UfOou3

https://dell.to/49NGm1a

Do you have a service tag in warranty you can contact Support directly? When you get the engineer, ask for the Systems Management team and they can do a remote session with you to get a look.

@DELL-Charles R​ Ping errors on hostname however i can resolve DNS when discovering hosts

I have VxRails under Dell support. Do i just raise a ticket against that asking for OpenManage support?

Thanks
Andy