go light out of sleep

Hi Herb,

Is the BIOS up to date?

Check this article: Alienware Command Center Quick Guide | Dell US 

Open power options and check sleep settings as well. 

I have a different model pc the area 51 r2 and alienware keyboard and mouse and monitor and just fyi when I use sleep and come back to it I sometimes have problems with my lights turning back on.  I also use go dark at night while I leave my pc on and listen to YouTube videos and sometimes when I go light I also have minor glitches.  As of right now after I hit go light my alien FX app says disable mode, whatever that is.  I know its not same problem but just thought I would put that out there.  PC is 10 months old and everything is updated as always.

I’m up to date on all bios and SW.

Sent from my iPhone X

Are you putting the system in Dark Mode before going to sleep?

Hi Gromz‌,

Have you tried uninstalling and reinstalling the Command Center in a proper way? How to Remove and Reinstall the Alienware Command Center | Dell US 

Make sure the BIOS is up to date.

Yes but whats happening is I go dark and then the systems enters sleep mode on its own and it appears to have some hiccups or glitches when coming back from sleep mode.  I go to go light and seeing that I have the complete alien setup meaning mouse keyboard monitor and pc they all have lights and one or the other isn't in sync or doesnt come back.  I just installed the latest version but I have not unintalled and reinstalled manually in about 3 weeks so maybe I will try that the next time the issue happens.  And my bios is always up to date.  I know thats the first thing everyone says but I have the latest alien bios since it came out.  I get emails and notices when drivers come out and I have the alienware updater app that checks the system for updates although it doesnt seem to work though.  I still check dell site manually just in case.  But yes alienware update program doesnt seem to do squat.  I have it in system tray for nothing I guess.  It came installed from dell.  

My BIOS is at 1.02 and is up-to-date.  No matter what I do, I still have to GO LIGHT manually after hybrid sleep.

The machine will come back from sleep the same way it was when it went to sleep. Unfortunately there's no way to change from Go Dark to Go Light when it wakes up.. 

FYI – mine goes to sleep WITH LIGHT and comes out (mostly) with DARK.