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ALW14 painfully slow, no added files or programs!
Greetings,
I have an Alienware ALW14. It is brand new although it is discontinued. It is painfully slow. I cannot even open a PDF document in Adobe Reader without it freezing and Adobe Reader "Not Responding." I have little experience with computer mechanics. I simply want to use this machine to browse the internet, read PDFs and use statistical software program R. Please advise me on how to optimize this machine as I would greatly appreciate it.
Alienware - Rodrigo
7 Technologist
7 Technologist
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December 22nd, 2017 10:00
Hi,
We recommend that you run an ePSA/Diagnostics test to check the main hardware components first. Please refer to the article below for instructions, let us know if you receive any errors.
Running ePSA Built-in Diagnostics on your Alienware System | Dell US