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1 Rookie

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2 Posts

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April 28th, 2024 17:39

Dell memory not recognized

Inspiron 3020 Desktop

Inspiron 3020 Desktop

Bought a Dell 16 gb upgrade module specifically for this pc from Dell but the system won't accept it as a second stick. Won't recognize alone as well. Help

5 Practitioner

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4.9K Posts

April 28th, 2024 20:40

It's difficult to pinpoint the reason when we don't know which memory you used in the upgrade.  It could be the module was not fully inserted.  If the issue is persisted, you can give Crucial a try, it's cheaper and they have compatible memory upgrade for your system and guarantee to work or providing full refund.

https://www.crucial.com/compatible-upgrade-for/dell/inspiron-3020

System memory specs  https://www.dell.com/support/manuals/en-us/inspiron-3020-desktop/inspiron_3020_ss/memory?guid=guid-e9d2ea83-38a4-431d-803c-96d63c1dbc34&lang=en-us

(edited)

10 Elder

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43.7K Posts

April 29th, 2024 20:04

A bum Dell RAM module..?

1 Rookie

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2 Posts

May 2nd, 2024 19:15

SOLVED: Had to clear CMOS and then it recognized. Had never had to do that before. Always something silly.

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